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Download GoToConnect for desktop. Discover what happens when the best in cloud communications meet the best in cloud collaboration. How It Works. Get a Quote. A communication system as flexible as you are Access your voice, video, text, and chat features from wherever you're working, including desktop, mobile, and web devices with GoToConnect. No phones. Call your way with GoTo's cloud phone system.

Calling from mobile or web? Use the GoTo app on mobile, desktop, and the web to make and receive calls. Need new hardware? Buy new phone hardware directly from GoTo by contacting our Sales team.

Browse Phones. Have your own phones? GoTo supports a wide range of phones. See which models are compatible. See Supported Phones. Show All Hide All. What is GoToConnect? GoToConnect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoToMeeting, team chat and contact center functionality.

Which phone brands are compatible with GoToConnect? If you'd like to build a phone system for your office, see a list of supported phones and desk hardware here.

Are admin features limited? Your GoToConnect free trial includes most features of our Standard plan — such as unlimited voice calls, video conferencing, and messaging. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app. Once you have downloaded the GoToAssist Opener. Note: If customers remove the GoTo Opener application at a later time, they'll need to go through the entire download process again.

We are currently experiencing an unplanned outage for this product. How do I use presence monitoring with GoTo Connect? How do I switch a call between devices? How do I use meeting passwords and locks with GoTo Connect? How do I securely share meeting content? How do I use video transcription and slides? How do I use notes and Smart Notes? How do I set up call forwarding with GoToConnect? How do I send text and chat messages with GoToConnect?

GoToConnect: How do I use call parking? How do I set up GoToConnect user access? GoTo Connect Overview This video provides an overview of GoTo Connect, which is a softphone that allows you to use your computer as your business phone. View More. How do I set up network callback on the mobile app? How do I check my voicemail with the GoTo mobile app? How do I record a voicemail greeting with the mobile app?

Yealink T53W -- How do I modify my ringtone? Yealink T48S -- How do I check my voicemail? Yealink T46S -- How do I place a call on hold? Yealink T40P -- How do I set up speed dial keys? Yealink T40P -- How do I set up call forwarding? Yealink T40P -- How do I place a call on hold? Yealink T21P: How do I modify my ringtone? Yealink T42G -- How do I check my voicemail? Yealink T42G -- How do I set up speed dial?

Yealink T48S -- How do I start a 3-way call? Yealink T53W -- How do I set up call forwarding? Yealink VP How do I customize the buttons on my display? Yealink VP How do I set up and use call parking? Yealink VP How do I modify my ringtone? Yealink VP How do I set up speed dial? Yealink VP How do I set up call forwarding? Yealink VP How do I start a 3-way call? Yealink VP How do I check my voicemail? Yealink VP How do I place a call on hold? Yealink VP How do I blind transfer a call?

Yealink VP How do I warm transfer a call? Cisco How do I set up and use call parking? Cisco How do I modify my ringtone? Cisco How do I set up speed dial? Cisco How do I use call forwarding? Cisco How do I start a 3-way call?

Cisco How do I check my voicemail? Cisco How do I place a call on hold? Cisco How do I blind transfer a call? Cisco How do I warm transfer a call? How do I set up voicemail on a line in the administration portal? How do I upload a voicemail greeting to the administration portal?

How do I record a voicemail greeting? How do I pause or unpause queue calls? Make an International Call This video demonstrates how to dial an international call from your Jive phone.

Use Conference Bridges This video demonstrates how to use your Jive phone to use conference bridges. How do I check my GoTo voicemail remotely? How do I enable voicemail transcription? How do I change my voicemail password? Transfer a Call Directly to Voicemail This video demonstrates how to transfer a call directly to voicemail from your Jive phone. How do I use the store and forward option with my fax machine?

How to add a cover sheet to your virtual fax This video demonstrates how to attach a cover sheet to your virtual faxes when using Jive's service. How to Set up a Line or Ring Group to Receive Faxes This video demonstrates how you can easily set up a line or ring group to receive faxes.

How to Customize a Virtual Fax Machine's Settings This video demonstrates how to customize a virtual fax machine's settings in Jive Administration. How to Set up a Virtual Fax Machine This video demonstrates how to set up a virtual fax machine in Jive Administration, and connect it with your dial plan.

Browser Integrations Videos. Admin Portal Quickstart Videos. Admin Portal Quick Start Access the admin portal to customize your phone system for your business.

How do I set up a user's dial plan on a line in the admin portal? Set Up an Auto Attendant This video demonstrates how to set up an auto attendant node in Jive's visual dial plan editor. Dial Plan Editor This video demonstrates how to use Jive's dial plan editor to help you visually create the dial plan flow of your business.

Dial Plans Overview This video provides and overview of the options available to you when creating a dial plan in your Jive system. How do I setup ringback music on a line in the administration portal? How do I set up call forwarding with the admin portal? Extensions Overview This video provides an overview of the options available to you through the extensions tab on your Jive PBX system.

How Shared Line Appearance SLA Works Shared line appearance is a great addition for executives and their assistants to mutually manage and monitor calls on the same line from up to eight different phones. How do I create a new call queue? How do I manage agents in a call queue? How do I route a phone number in the administration portal? Yealink T40P -- How do I warm transfer a call? How do I enable texting permissions on a phone number?

How do I reset and change a user's voicemail password? How do I add a new device in the administration portal? Set Up Presence Monitoring This video demonstrates how to set up presence monitoring in your Jive system.

Use Presence Monitoring on a Device This video demonstrates how the presence monitoring feature works on your Jive phone. Power Cycle Devices This video demonstrates how to manually, as well as remotely, power cycle your Jive devices. Plugging in Your Grandstream Phone This video demonstrates how to plug in your Grandstream phone. How do I change the call parking timeout setting? How do I use locations in the admin portal? How do I add a user without a device in the administration portal?

How do I add permissions in the administration portal? How do I add a new user in the administration portal? How do I register my email for GoToConnect? How do I give a user or user group monitoring permissions? How do I check my bandwidth with SpeedTest. How do I fix static with my desk phone?

How do I fix one-way audio with my desk phone or the GoTo Connect softphone? How do I fix an echo or loop with my desk phone or the GoTo Connect softphone? How do I perform a command-line ping test? How do I fix choppy, distorted, or delayed audio with my desk phone or the GoTo Connect softphone? GoToConnect Desktop Videos. Network Access Security. Jive Business Continuity Videos. How do I manage my wallboards for Contact Center?

How do I use the agent dashboard? How does concurrent call dispatch work with a phone system? How do I assign agents and supervisors to Contact Center queues?

What data does the Contact Center provide? What is the Agent Dashboard? GoToConnect: How do I use the agent view? How do I access Support Center? What is the Queue Details page in Support Center? What is the Agent Effectiveness dashboard in Support Center? What is the Abandoned Calls page in Support Center? What is the Account Usage page in Support Center? What is the Agent Summary page in Support Center? What is the Contact Summary page in Support Center?

What is the Supervisor Dashboard page in Support Center? What is the Contact Resolutions page in Support Center?