This document provides quick reference for common uses and describes Epson's limited warranty for this product. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Artisan Downloads not available on mobile devices.
Top FAQs. Select the questions to view the answers The message An Error Has Occurred appears on my product's display screen. What should I do? My product is printing blank pages from Windows or my Mac. I'm having paper feed problems. I see the message Printer is Offline. While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network.
Ink smears when I print envelopes. I am having trouble connecting to the memory card reader in the product over a network connection. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app? Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I print double-sided? How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos?
When I try to make a copy, my product doesn't detect the photo placed on the scan bed. How do I copy a document or photo using my product's control panel? Printing and scanning seems slow on my product when I use a wireless connection router or access point. How do I make a copy without using the computer? I am unable to print via Bluetooth from my iPhone, iPad or iPod. I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network.
When I try to print to my product in Windows 7, printing is slow or my product stops printing. Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. Page Manager. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
The message An Error Has Occurred appears on my product's display screen. I see the message Cannot connect to Internet in Windows 8. The message Parts inside your printer are reaching their end of service life appears when I print.
Select the questions to view the answers How do I create a header for my faxes? How do I send a fax? What are speed dial and group lists and how do I create them for my fax numbers?
Will I lose faxes stored in the fax memory if the product is turned off? How do I print faxes stored in the fax memory when the product has an expended ink cartridge? I'm having trouble sending or receiving faxes. Can I use a pre-paid calling card to send a fax? How do I confirm my fax was sent? My product is unable to receive faxes after I changed the number of rings to answer, V. Will my fax still go through if I receive an error during transmittal?
When I send a hand-written fax, the recipient can't read the fax content. How do I add a delay when I fax to an International number? How do I use an answering machine with my fax?
How do I change the baud rate on my fax? How do I restore my original fax settings? I can send a fax but can't receive one. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel.
Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I know when an ink cartridge needs to be replaced? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? The color ink cartridge is expended even though I print in black only. Why does this happen? Which ink cartridges should I use with my product?
How do I change the ink cartridges? Can the product still send and receive a fax if an ink cartridge is expended or not installed? Can I remove an expended ink cartridge from the product before I am ready to replace it? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it. Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing? Which memory cards are compatible with my product? How do I access a memory card inserted in the product over a network connection?
What is the largest supported memory card for my product? Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers I'm having paper feed problems. Does the type of paper I use really make a difference? How should I load envelopes? What kind of paper gives the best results for high quality printing?
Can I use sheet labels with my product? Can I print on vellum paper? How do I copy legal-size documents on legal-size paper? Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. This is important enough to use suitable drivers to avoid problems when printing.
This device combines 6 individual ink cartridges for a maximum resolution output of x dpi for exceptional clarity, detail and color will not blur even when enlarged up to 8x zoom. It has a touch panel with a 3. The Artisan has a dpi high resolution flatbed scanner for digitizing and high resolution documents.
This unit is equipped with Wi-Fi connectivity so users can share with multiple computers, scan, print and access memory cards from anywhere in range. Has an ethernet interface for a wired network. For easy handling the unit is equipped with a page Auto document feeder ADF for scanning, copying and faxing, and two main paper trays adjusted up to 8.
In addition, the has an automatic duplexer for double-sided printing. We recommend this download to maximize the functionality of your Epson printer, this file obtains and installs everything. This basic software solution is a driver-only software solution intended for customers who only want a basic driver to use with their epson printer.
Scan Utility and Scanner Driver are needed to add a Scanner also installed. To find out which application the printer model you are using supports. When we attach a USB cable to an Epson printer, the computer will try to recognize it and if it has a suitable driver, it can do an automatic installation and print. If the computer does not recognize the printer, we need to install the driver. The new printer is equipped with a CD that contains a Printer driver for a different operating system, which allows us to install manually.
The latest printer driver for this product is available from Apple's Software Update. Here's how to get it:. Note: Apple Software Update may find multiple updates for your system. You may choose to install all or some of the updates. Installation instructions:. This file applies to numerous Epson products and may be compatible with operating systems that your model is not. To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file.
Make sure the Connection setting is set to Network , then click the Test button. This file contains the Epson Fax Utility v1.
This utility allows the transmitting of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing. Note: This utility will not work with Apple AirPrint. It must be used with an Epson printer driver. Installation instructions :.
This file contains the Event Manager Utility v2. This utility allows you to scan from the control panel of your Epson product. Note: The version corrects possible pauses when scanning multiple items at once and an error that occurs when saving to a network folder. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
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